Overview
In order to identify appropriate CRVS technologies that are feasible in the current context, it is important to understand what opportunities and limitations exist in-country to support a digital CRVS system. These opportunities will later be used to inform the definition of the target digital CRVS system and processes.
Steps:
1
Assess the current physical and technical infrastructure available in-country and how it can be used to support a digital CRVS system, consulting stakeholders with technical knowledge within both the government and private sector.
- What physical and technical infrastructure exists for CRVS e.g. Office buildings, computers, printer/scanners, internet connectivity, electricity?
- What physical and technical infrastructure exists across the country e.g. electricity, internet connectivity, data centres, mobile phone networks and coverage?
- What e-Government technical infrastructure exists e.g. data centres, shared services, cloud computing, system integration platforms?
- What is the rate of mobile phone penetration and on which type of devices (e.g. smartphone, feature phone)?
2
Identify and assess current human capacity to build, maintain and use digital CRVS systems.
- What government capacity exists to build and/or maintain a digital CRVS system?
- What private sector capacity exists to build and/or maintain a digital CRVS system?
- What is the current capacity of CRVS staff to use digital systems in their day-to-day job?
- Who are the potential actors that could perform new roles within the registration process e.g. community based registration, social welfare programmes?
- How do citizens perceive the use of digital technologies for capturing personal information?
3
Identify and assess existing initiatives that might inform the design of the digitised CRVS system.
- What digital projects are being implemented by other ministries or departments which have synergies with CRVS e.g. mHealth application being used to register mothers and newborns?
- What digital projects for CRVS are being piloted by non-government organisations e.g. data collection tool being used to monitor vital event registration?
4
Identify and assess system integration opportunities.
- What is the perceived necessity and potential to integrate digitised CRVS within the broader eGovernment systems landscape e.g. health systems, education systems, population registers, national identity systems and statistics systems?
- What systems have the potential to be a source of vital event information e.g. health registration, school enrolment systems?
- What data is already being captured (manually or digitally) for purposes other than civil registration that closely resembles vital events data e.g. vaccination records of infants?
5
Assess what legal changes are required to support a digitised CRVS system.
- Assess the existing legislative and policy landscape, considering whether it supports digital CRVS systems and processes.
- Identify legal and policy changes required to support and facilitate digitised CRVS systems and processes. Consider all elements identified in the Elemental Legal Framework for the Civil Registry (UNICEF, 2015).
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Elemental Legal Framework for the Civil Registry
6
For each of the business requirements defined in the CRVS Business Architecture, consider the opportunities and limitations identified above to determine:
- Which requirements can be addressed through the use of digital technologies?
- Which requirements cannot be addressed through technology, but demand other responses e.g. increasing awareness through the use of a communications campaign? These requirements should be fed into the CRVS strategic planning process.